Leveraging Press Ganey Data to Improve The Health Care Experience | Quality Time with Dr. Schaal
Update: 2024-10-10
Description
In this episode, Dr. Jessica Dudley explains how Press Ganey uses their substantial collection of workplace and patient survey data to help health care organizations improve physician engagement and wellbeing — which leads to better patient outcomes.
Expert: Dr. Jessica Dudley, chief clinical officer at Press Ganey
Notable topics covered:
- Using survey data to improve the workforce and patient experience
- Creating a sense of organizational belonging and engagement
- Correlating engagement to patient experience and outcomes
- Acting on generational and gender shifts in medicine
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